In a market where competitive advantage depends on a combination of reasonable prices and shopping experience, efficient workforce management affects the retail chain's performance no less than the cost of procurement.
The need to have the right product, in the right place, at the right time is also true for workforce management: retail chains must have the right person in the right place at the right time, without incurring additional expenses, and without compromising service levels or the shopping experience.
Controlling Labour & Administration Expenses
Synerion solutions for retail chains ensure the transparency of working hours and their cost, both for employees who work in one place and for those who perform various tasks at different branches.
They reduce the time and costs associated with administrative activities, ensure accurate pay, allow operating within budget and facilitate the meeting of business objectives.
From Recruitment to Retention of Workforce
As the retail chain expands, so does the need to coordinate and manage the workforce, develop employee skills, and retain employees and managers over time. At the same time, the geographic distribution of branches places a great load on the organization's Human Resources Department and on headquarters.
Synerion solutions help retail chains conduct a professional, efficient, and cost-effective recruitment process. They also enable recruiting new employees directly into the branches by branch managers in a process that ensures that all the required data is completed and all legal requirements are met.
The information is automatically transferred to other support systems, such as the employee file and the attendance system, saving time and administrative costs, thus reducing the load for the Human Resources Department.
Key Benefits for the Retail Industry
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Decreased labour costs due to more accurate pay for actual working hours
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Transparency of working hours and their cost for employees who work at a single site and those who work at various branches
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Reduced risks to the organization through proper compliance with employee agreements and compatibility with labour laws
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Guaranteed service quality and adequate levels of coverage through management of absences, vacations, and training
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Savings in recruitment time and costs, with maximum match between job requirements and candidate capabilities.
Key Features for the Retail Industry
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Workforce planning and recruitment based on branch and headquarters requirements
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Automation and management of business processes, from recruitment to time management, attendance/absence tracking, as well as preparation for payroll
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Real-time alerts in case of discrepancies between planning and actual implementation (no-show and tardiness)
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Support for a variety of employment , wage, and collective agreements, including such topics as management of break time and bonuses
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Web-based self-service tools for employees and managers, with real-time viewing of information for improved communication in matters of attendance, time management and requests for absence
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Report generator and business intelligence system for trend analysis and the flagging of issues that require attention.