The hospitality sector, like other labor intensive industries, faces the major challenge of controlling labor costs without compromising the quality of service they provide to their guests.
Specially designed for the hospitality industry, the Synerion Hospitality Suite is the most comprehensive and integrated workforce management (WFM) solution in the market. It enable members of the sector to manage more effectively staffing demands, to increase employee productivity and guest satisfaction, without compromising the organization's financial performance.
Cost-Effective Planning
Synerion WFM forecasting and planning capabilities enable managers in the hospitality industry to match staffing needs to actual variables that affect labor demand, such as expected occupancy levels, seasonal variations and booked events. It also takes into account individual employee availability, budgetary considerations, labor regulations and the needs of each distinct department and location.
Most Comprehensive WFM Solution for Effective Management
Synerion's integrated solutions for the hospitality industry effectively addresses such issues as forecasting, planning, scheduling, employee time and attendance and absence management, all of which integrate seamlessly into your payroll system.
These solutions enable organizations in this sector to find the right balance between customer satisfaction and operational costs, for the achievement of more profitable results.
Global Solution – Local Implementation
Synerion WFM solutions for the hospitality industry are engineered to answer the global needs of international hotel chains to deploy local implementations of systems in the various countries in which they operate.
The Synerion Hospitality Suite is a global solution that enables you to implement locally, whether at a distant location or in a different country.
Synerion’s WFM solutions not only to speak your local language, but they also support your local business environment to assure compliance with local labor laws and regulations.
Key Benefits for the Hospitality Industry
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Most comprehensive WFM solution for the Hospitality industry
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Matches staffing needs to actual variables that affect labor demand, such as expected occupancy levels, seasonality and booked events, to prevent over- and under-staffing
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Ability to identify gaps between the budget forecast and the planned schedules before such deviations occur
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Ability to reduce labor costs by offering a list of recommended employees based on rate, hours worked and vacation balance, in order to provide managers with the "entire picture" to support scheduling decisions
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Reduced risks and prevention of penalties by means of an alert engine that warns of deviations from work hours, number of shifts, rest time between shifts, number of consecutive days worked etc.
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Enhanced customer satisfaction by means of maintaining high levels of service.
Key Features for the Hospitality Industry
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Translation of workload estimates into staffing requirements and employee shift and task management
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Comparison of actual attendance with scheduling plans, to identify deviations and manage by exception
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Real-time view of actual costs compared to planned costs
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Alerts on potentially problematic issues, such as visa renewals and compliance with legal requirements
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Business intelligence tools that enable managers to better assess the performance of individual workers and departments, and analyze employee attendance trends
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Web-based self-service tools for employees and managers, with real-time viewing of information, for improved communication in matters of work scheduling and absence requests.