As the population ages and life expectancy increases, so does the demand for professional and skilled healthcare workers and with it the employment costs. The healthcare industry must therefore manage its workforce as efficiently as possible, in order to boost employee productivity and improve patient care, while controlling labour costs.
Achieving this goal requires the attainment of a delicate balance between labour costs and the growing demand for skilled professional service. It is difficult, however, to reach this balance because of high employee turnover in the field and the shortage of skilled workers such as nurses and caregivers. Synerion solutions help the healthcare industry to achieve this complex goal.
Automatic Management of Work Processes
Synerion WFM solutions collect employee availability data, including requests for absence and staffing requirements. They thus enable healthcare organizations to assess the amount of labour required to perform routine tasks, to manage task assignments and attendance/absenteeism, calculate their costs and transfer the data to payroll.
The automation of administrative processes reduces costs, and frees both managers and employees to perform the really important tasks– i.e., providing better patient care.
Workforce Recruitment and Retention
The costly process of recruiting professional, skilled employees demands that the most advanced tools are used to find the best match between the job’s requirements and a candidate’s skills.
Synerion solutions for the healthcare sector enable mapping the skills required for filling vacancies, and identifying candidates who best meet the maximum requirements. The onboarding of new employees is performed smoothly, based on automated administrative processes. Identifying outstanding candidates makes possible performance-based compensation.
All this serves to ensure an efficient and less costly recruitment process, as well as the retention of a high-productivity staff and reduced employee turnover costs.
Key Benefits for the Healthcare Industry
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Higher level of patient care through better personnel coverage and more efficient management of absences, vacations, and training
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Savings of up to 5% in operating costs by automating processes, reducing overtime and accurately calculating working hours
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Reduced exposure to regulatory risks through proper compliance with labour, health and safety laws and regulations
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Reduced recruitment time cycle and cost by ensuring the best match between job requirements and candidate capabilities.
Key Features for the Healthcare Industry
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Generation of organizational structure that allows the formation of scenarios for emergency situations, the identification of recruitment needs, and maximum flexibility in the hiring and onboarding of new workers
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Automation of time and attendance/absence management procedures, including processing data for payroll
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Real-time alerts about absences/tardiness relative to planning
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Support for a variety of individual and collective employment agreements, covering wage issues, time management, breaks, and bonuses for shift work
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Web-based self-service tools for employees and managers, with real-time viewing of information, for improved communication regarding attendance, time management and absence requests
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Report generator and business intelligence system for more accurate trend analysis, planning of labour requirements and costs, as well as flagging of issues that require attention.